Frequently Asked Questions

What is a local move?

A local move is a move that takes you within the state of New Jersey. It also can be to or from the 5 counties surrounding the Philadelphia area, northeast Delaware, as well as, New Jersey. This is known as the Philadelphia commercial zone. 

A few factors determine the cost of a local move, including the required time to pack, load and move items, number of men required to perform the move, travel time, and special requirements.   A local move may take a couple of hours or a couple of days, based on the size and the services requested.

Transtar Moving Systems will perform your move within your requested time frame. We are fully aware of the many factors involved in selecting a moving date, such as, closing date, lease expiration, family matters, work schedule, and restrictions of building managements. That is why we give great attention to our customers' moving time requirements.



What is a long distance move?
A long distance move is a move that involves crossing state lines and it has an origin or destination beyond the Philadelphia commercial zone.  Note that a move is considered interstate if the move involves crossing state lines.

Long distance moving can be a very stressful experience. Transtar Moving Systems is here to ease the stress and make your moving experience as smooth as possible. Our professional sales and moving staff will help you plan and execute your move properly and to make your relocation experience as easy and rewarding as possible.



What is an Estimate of Cost?

An Estimate of Cost begins with the type of move you are performing: local or long distance.
If the move is local, the estimator performs a walk through of your home, business, etc. and determines the size of your move, the number of movers needed, and the number of hours to perform the service. The estimator then provides you with a price.

If the move is long distance, the estimator performs a walkthrough of your home, business, etc. and arrives at an estimated weight and miles from origin to destination and from that a price estimate is determined.

Other charges may be added in for packing, crating, cargo valuation or any other additional services you may require.

For a free estimate, please take a moment to fill out our online estimate or call one of our professional relocation consultants at 800.648.7707.

 

How is the move price determined?

Costs are determined by the type of move being performed:  Local move or Long Distance move.

Local moves - are charged on an hourly basis depending on the number of men and trucks necessary to complete the move.

Long Distance moves - which cross state lines and are beyond the Philadelphia zone, are charged by weight and mileage.

For an accurate estimate, or for additional information regarding your upcoming move, please feel free to fill out our Online Quote Request or call one of our professional relocation consultants at 1-856-727-1060.

 

Can I get insurance to protect my belongings during the move?

When you move interstate with Transtar and the Arpin Van Line network, you'll have the peace of mind that comes with knowing your belongings can be fully insured.  And should you have a claim; it will be processed fairly, promptly, and professionally.  Please note that we have provided a Local Move Claim Form and a Long Distance Move Claim Form under the Forms pull down above for your convenience, in should it be needed.  

 

For more information about our valuation policies and available coverage, please feel free to give us a call and we will be happy to provide details.